Automated Health Monitoring for Superior System Performance

Nextiva HealthCheck provides automated, system-wide health monitoring and diagnostics for superior system operational availability and lower operational costs.

With HealthCheck, administrators can monitor all video system components from a single console in Nextiva Control Center. HealthCheck helps them diagnose potential problems and identify system issues before performance is affected. And because it is fully integrated with the Verint Nextiva portfolio, HealthCheck can begin delivering valuable system diagnostics and performance information right out of the box.

Informative Displays and Reports

With a certified Microsoft Operations Manager (MOM) Management Pack, Nextiva HealthCheck delivers centralized, event–driven monitoring designed for IT interoperability. HealthCheck’s detailed metrics and real-time performance data displays simplify troubleshooting by graphically highlighting trends and exceptions. Using HealthCheck, authorized staff can view performance data in a variety of user-friendly formats ― forms, lists, and graphs — and can generate reports.

The HealthCheck user interface makes it easy to define, gather, filter, and track all video system components.

Authorized system administrators can receive alerts in formats that are compatible with existing IT management systems via email and console message.

Detail-Rich Alerts for Rapid Problem Resolution

When HealthCheck detects a problem, it automatically issues an alert with such pertinent details as the malfunctioning component, problem severity and status, a description of the problem, and a recommended resolution.

These intelligent, automated alerts help organizations resolve problems and restore uptime more quickly and effectively.